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The Municipal Institute of Social Services (IMSS) in Barcelona City Council (Spain) guarantees the social rights and basic needs of its citizens. The IMSS was born in January 2010 with the commitment to guarantee that social rights were exercised equally across the city's districts. The Institute is an autonomous body of the Council that responds to the city's social realities and increasingly complex, plural and changing needs, and citizens expectations.

Areas of Intervention

  • Children and young people
  • Children at risk of social exclusion
  • Homeless
  • Older people 
  • People with physical disabilities
  • People with mental disabilities
  • People who are socially vulnerable
  • People in situations of difficulty or precarity
  • Victims of domestic abuse
  • Gender equality
  • Counteracting and supporting victims of gender-based violence
  • Migrants
  • Social Integration
  • Beneficiaries of minimum income
  • Poverty
  • Recipients of care

Responsibilities/ Services

  • Providing social services
  • Transformation of care models
  • Promotion of systemic change
  • Role of the social worker
  • Integration of technological tools
  • Issuing of guidelines and policies for the district’s councils
  • Capacity building and training
  • Professional training
  • Training of social welfare workforce
  • Research and development
  • Conducting inspections
  • Maintaining networks for managers and social workers
  • Management of public nursing homes and day centres for older people
  • Home care services for older and dependent people
  • Residential services for victims of gender-based violence
  • Socio-educational services for children at risk of social exclusion
  • Specialised intervention services as meeting points for children, victims of violence, and their families
  • Child protection
  • Telecare
  • Emotional support groups for family caregivers
  • Assistance in cases of energy poverty
  • Financial support
  • fostering cooperation with non-governmental organisations and the promotion of social volunteering.
  • Research/ identifying and monitoring of social problems
  • Representing and defending interests of their members
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Barcelona City Council - Institute for Social Services