Budgest, people and policy service management today
Meeting 2 - Resources
The second meeting continued to look at the impact of and responses to the crisis, opened up a discussion about leadership & management, and reviewed the National Reform Programmes 2012, part of the EU policy coordination under the Europe 2020 Strategy.
Crisis case studies: impact and responses
Karine Lycops, Head of Social Welfare, Public Centre for Social Welfare (OCMW)-Genk, Belgium view presentation
Stella K. Vidisdóttir, Director of Social Welfare, City of Reykjavik, Iceland view presentation
Additional resource: Johan Groop: “Theory of Constraints in Field Service: Factors Limiting Productivity in Home Care Operations”, doctoral dissertation at Aalto University, Finland view article
Leadership & Management
Thematic note: short report on the group’s discussion view thematic note
Leadership resources from the National Skills Academy Social Care, UK visit website
New public management by Prof. Walter Kickert view presentation
EU Policy Review
“Are adequate and affordable social services a priority in Europe 2020? An assessment of the National Reform Programmes 2012” view paper