Bolzano Social Services (ASSB) in Italy is a public institution which coordinates and manages the social services provided in Bolzano's territory. It was born with the aim to extend and improve all social services in the territory. There are around 1,000 people working at the ASSB, of whom more than 354 work in care homes for older people.

Areas of Intervention

  • Children and young people
  • Children at risk of social exclusion
  • Homeless
  • Older people 
  • People with addiction
  • People with physical disabilities
  • People with mental disabilities
  • Mental health
  • Social justice
  • People who are socially vulnerable
  • People in situations of difficulty or precarity
  • Victims of domestic abuse
  • Migrants
  • Social Integration
  • Beneficiaries of minimum income
  • Poverty
  • Recipients of care

Responsibilities/ Services

  • Providing social services
  • Transformation of care models
  • Promotion of systemic change
  • Role of the social worker
  • Integration of technological tools
  • Issuing of guidelines and policies for the district’s councils
  • Home care services for older and dependent people
  • Socio-educational services for children at risk of social exclusion
  • Child protection
  • Telecare
  • Programs for the prevention of addictions in young people
  • Assistance in cases of energy poverty
  • Financial support
  • Social insurance
  • Fostering cooperation with non-governmental organisations and the promotion of social volunteering.
  • Research/ identifying and monitoring of social problems
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Member news

Providing integrated care for older people in Bolzano, Italy

“Having functional integrated management frameworks is essential today to deliver the most efficient social services.”  Bolzano Social Services is the primary provider of social services in the Bolzano region in Italy. Valentina Meotto, General Manager, told us about their Core Care Plan, a model of care which works to improve the quality of care given in care homes.

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