With this page, the European Social Network (ESN) would like to gather resources and best practice with information about how social services across Europe are addressing the situation thanks to input from our members, partners and friends.

We are looking for your input by sharing:

  • What measures has your organisation/public authority put in place to protect the residents, particularly the most vulnerable with whom social services work?
  • How is the crisis affecting social services in your region/municipality?
  • Has your organisation/public authority set up specific programmes/recommendations to support the most vulnerable population groups?
  • How can ESN better support you during these difficult times?

Send your contribution to Cosmina Gantner, Digital Communications Officer.

 

How COVID19 is impacting our societies caring for the most vulnerable

 

Alfonso Lara Montero, CEO at European Social Network, shares his views on how coronavirus is impacting our societies caring for the most vulnerable. Read More…

 

Message of support to ESN members

 

In light of the coronavirus crisis, ESN’s CEO, sends a message of support to ESN members and professionals working in social services across Europe. Read more...

  

 

Measures and requests from social work professionals

 

Spain’s General Council of Social Work, representing over 40,000 social workers, has put in place several measures and made requests to public authorities. Read More...

Guidelines for emotional support of carers and relatives of people with support needs in isolation

 

Matia Foundation has prepared guidelines for the emotional support of caregivers and relatives of people who require support and are currently living in isolation at home and in residential facilities. Read More...

Social services proposals to reduce the impact of the coronavirus crisis on the most vulnerable

 

The Association of Social Services Directors in Spain launched this week 10 proposals to reduce the impact of the coronavirus crisis for the most vulnerable, older people and people with disabilities. Read More...

Measures put in place in disability services in Malta

 

The following are measures put in by Agenzija Sapport, Agency responsible for the provision of support for people with disabilities in Malta, in relation to residential homes, day centres and community services. Read More...

 

Social services response in the municipality of Esbjerg

 

The Danish Government has requested that staff in public authorities work from home as much as possible. In addition to shopping centres, hairdressers and restaurants, all educational centres have closed, and residents are only allowed to meet in groups up to ten people. Every social contact outside the household is to be kept to a minimum. Read more...

IBM Watson Assistant for Citizens

 

IBM has designed a virtual assistant pre-loaded to understand and respond to common questions about COVID-19. In addition, agencies can include other important information to keep citizens informed and help them find answers quickly Read more...

Social services response in Blackpool Council, UK

 

Blackpool Council in the UK shares their experience on the measures they have put in place so far to support their most vulnerable residents, their social care providers and workforce in light of the coronavirus spread. Read more...

Social services response from the Foundation for Social Welfare Services in Malta

 

Malta’s Foundation for Social Welfare Services brings together social services and agencies supporting vulnerable adults and children in the country. The spread of Covid19 has meant that they have had to restructure their frontline services. Read more...

Social services initiatives launched by Spain’s central and regional governments

 

ESN member SIIS, Centre of Documentation and Studies in the Basque Country (Spain), has created the newsletter #covid19ServiciosSociales that gathers measures implemented in the social sector in the context of the covid-19 crisis. It includes all the initiatives launched by Spain’s central and regional governments in the field of social services, as well as other technical documents, recommendations or key publications on the subject. You can access this newsletter here.

Italy’s A5 social services consortium response to the Covid-19 emergency

 

In response to the Covid-19 health emergency, the social services consortium A5 in the Italian region of Campania has put in place a mechanism to monitor daily the situations of social need and virtual alternatives to guarantee the continuity of its existing services. Read more...