The Co-Production Forum on 14-15 November is the 2019 edition of our annual seminar. We will bring together over 100 people to share innovative practice and policy on involving people who use services in all aspects of social services.

Why Co-production?

Co-production is increasingly being implemented by social services, acknowledging a shift in perspective of people who use services from beneficiaries to active participants in planning, delivery and implementation. 

This approach can help to:

  • Empower people who use services by giving them skills and confidence
  • Gain insights into barriers and opportunities for people which can inform policy and practice changes
  • Improve services by making them more attuned to people’s needs and expectations

Co-production is often included in national and international policy and legislation. For example, the European Social Charter sets out the right for people to participate in the management of social services.

In practice, co-production is implemented by social services in a number of ways, including:

  • Giving an equal voice to people alongside that of the professional in creating individual care plans
  • Hiring experts by experience to provide insights in service planning, commissioning and evaluation
  • Using peer mentors who inspire and guide others

Henrik Kristensen, Council of Europe

The right of people to participate in the planning and implementation of social services is enshrined in the European Social Charter. Henrik will describe the implementation of this right across Europe drawing on the monitoring work of the Council of Europe.

Pete Fleischmann, Social Care Institute for Excellence, UK

Pete leads the co-production activities at the Social Care Institute for Excellence, including the provision of training and resources on what co-production is and how to do it for service managers, front line professionals, and people who use services

Sylvie Desmarais, National Institute for Excellence in Health and Social Services, Canada

Sylvie leads the institute's work on quality in social services, including research into the implementation of co-production.

Matthias Schulze-Böing, City of Offenbach am Main, Germany

The City of Offenbach am Main is testing an advanced co-production methodology based on four elements: co-design, co-commissioning, co-delivery, and co-evaluation.

Carlos Santos Guerrero, Region of Galicia, Spain

Carlos will present the Nelson Mandela project where prison inmates self-manage how their centre is organised and their own personal development, which has led to lower re-offending rates. 


Thursday, 14 November 2019 to Friday, 15 November 2019