In this webinar, we will explore how we can modernise social services, how ESN members define modern social services, and how social service leaders can drive change in their organisation. 

We will hear key learnings from the Modernisation Working Group meeting, gain insights into practices, and learn how social service leaders can drive change in their organisations with the IMPACT change model:  

• Martin Lichte, Senior Policy Officer, European Social Network – Key Learnings on Social Services Modernisation 

• Elisabet Higueras, Hospitalet Local Government, Spain – W-Social Tool: Data-driven Integration of Social Care 

• Annika Strandberg, Director for Health and Social Care, Härryda City Council, Sweden – Activating the Community for Prevention (tbc) 

• Robin Miller, Professor of Collaborative Learning in Health & Social Care, University of Birmingham Department of Social Work & Social Care / IMPACT, United Kingdom – The IMPACT Model for Change.