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are defined by the European Commission in its 2012 document on 'Exploiting the employment potential of the personal and household services' and covers "a broad range of activities that contribute to wellbeing at home of families and individuals: child care, long-term care for the elderly and for persons with disabilities, cleaning, remedial classes, home repairs, gardening, ICT support, etc." It refers to home care services and housework activities carried out by someone either directly employed by the service user or through a service providers organisation. PHS do not include residential care services or healthcare services.