The City of Warsaw executes public tasks of local nature belonging to the competences of gmina and poviat (two local administration levels), as well as tasks resulting from the capital character of the city. The city provides public services, encompassing municipal and social services and it is also responsible for satisfying the needs of the inhabitants in the field of: education, health care, culture, social welfare, safety and public order. 

Main Areas of Work

• Children and young people
• Children at risk of social exclusion
• Homeless
• Elderly
• People with addiction
• People with physical disabilities
• People with mental disabilities
• Mental health
• People who are socially vulnerable
• People in situations of difficulty or precarity
• Migrants
• Social Integration
• Beneficiaries of minimum income
• Poverty
• Recipients of care
• Foster care

Responsibilities/ Services

• Providing social services
• Transformation of care models
• Integration of technological tools
• Capacity building and training
• Training of social welfare workforce
• Management of public nursing homes and day centres for the elderly
• Home care services for the elderly and dependent people
• Socio-educational services for children at risk of social exclusion
• Specialised intervention services as meeting points for children, victims of violence, and their families
• Consulting services and specialised studies for local governments regarding elderly facilities
• Child protection
• Telecare
• Emotional support groups for family caregivers
• Programs for the prevention of addictions in young people
• Financial support
• Fostering cooperation with non-governmental organisations and the promotion of social volunteering
• Research/ identifying and monitoring of social problems
• Representing and defending interests of their members