Carlos Santos first encountered ESN in 2011 when he took part in a workshop on poverty and social exclusion in Brighton, United Kingdom. While he was Deputy Director General of Social Services at the Xunta de Galicia, the regional government of Galicia in Spain, at that time, from that point onwards he gradually became more involved in ESN's activities.

Galicia’s interest in ESN dates back to 2010, following the 18th European Social Services Conference (ESSC) in Barcelona. Held in the aftermath of the 2008 financial crisis, the conference offered, as Carlos recalls, inspiring ideas to navigate a challenging economic and social context. 

At a time of uncertainty, a European platform such as ESN was essential for public authorities to cooperate and share solutions. Joining the network gave the Xunta de Galicia access to information on European social policies and concrete good practices, in addition to a strong voice in Brussels.

One moment stands out for Carlos: the launch of the study ‘Investing in Children’s Services, Improving Outcomes’ at the European Parliament. “It was the culmination of a great collective effort,” he explains. Together with exchanges with the European Commission around the 2013 Social Investment Package, this work helped build strong arguments to secure more European Social Fund support for social exclusion prevention programmes at the regional level, a key priority in the aftermath of the crisis.

In this regard, Carlos highlights the importance of ESN as a bridge between EU institutions and regional and local realities. In addition to translating complex EU policy developments into accessible information, the network provides a platform for local and regional public authorities. “This helps us to align the political agenda with the real needs and priorities of social service professionals and users”, he explains. In his own words, ESN keeps social services professionals “united and connected” across Europe.

Encouraged by both his own interest and the support of his superiors, Carlos began representing the Xunta de Galicia in ESN’s governing bodies in 2012. His involvement steadily increased, leading to his election as Vice-Chair of ESN a few years later, a role he held until early 2021. 

Reflecting on his experience, Carlos describes ESN as a constant source of professional learning. On a more personal level, he values the connections built with committed professionals across Europe.

“Sharing time with people who believe in a fairer society gives you energy and motivation,” he concludes.

Learn more about the history of the European Social Network at our dedicated 25 Years of ESN page.