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The Quality and Supervisory Agency for Welfare in Iceland conducts inspections to assess the quality of services provided, guided by several Icelandic laws. These laws include Child Protection, Child and Family Agency, Municipal social services, Service for Disabled people with long term support needs, Welfare services for older people, Consulting and Diagnosis center for children, Service and knowledge center for the blind, visually impaired and persons with integrated vision and hearing impairment, and Integration of services for children’s wellbeing. These regulations form the basis for ensuring that various welfare services meet the required standards and effectively cater to the needs of vulnerable populations.

Main Areas of Work

  • Children and young people
  • Children at risk of social exclusion
  • Homeless
  • Elderly
  • People with addiction
  • People with physical disabilities
  • People with mental disabilities
  • People who are socially vulnerable
    People in situations of difficulty or precarity 
  • Migrants 
  • Social Integration
  • Foster care

Responsibilities/ Services

  • Transformation of care models 
  • Promotion of systemic change
  • Issuing of guidelines and policies for the district’s councils
  • Conducting inspections
  • Research/ identifying and monitoring of social problems 
  • Representing and defending interests of their members 
  • Responsibility for national Quality Standards and Permits for third party service providers in social services, children’s protection services and services for disabled persons.