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In this episode, Ana Millán Huerta, Head of Digital Transformation at the Social Services Institute, Barcelona City Council, Spain, and Sir Geoff Mulgan, Professor of Collective Intelligence, Public Policy and Social Innovation,  University College London, United Kingdom share their thoughts on the transformation of social services through digitalisation- a key area of development and the theme of the 2023 European Social Services Conference. 

Relevant resources: 

- Shortlisted projects in the 2022 European Social Services Awards focus on technology tools

- Article: Harnessing person-centered digital services in the public social sector

- Publication: Transforming Social Services through Digitalisation


Audio file