A state-owned enterprise in Vienna has transformed its internal processes by adopting agile methodologies. As a result, it has enhanced its ability to engage all other stakeholders in the city more effectively. Adjustments have been made across various facets to better address Vienna's seniors' needs. 

More specifically, the PensionistInnenklubs were founded in 1946 as a place to keep warm. Today, they have modern recreational facilities (150 Vienna locations) offering various activities. They allow senior citizens living in Vienna to fill their days with exciting projects. Club members can enjoy coffee and a snack every time they visit, and membership is free.