The project relates to the implementation of a unified service users’ monitoring system in all social care centres in Riga to ensure the monitoring of several indicators and the timely response of care workers in case of emergency, reducing unnecessary contact of care workers with service users.

The project involved the reconstruction of Wi-Fi infrastructure, and the installation of 160 “smart client monitoring sensors” in three social care centres. The project furthermore provided professionals working in social care centres with monitoring and signal transmission equipment and funded training for professionals to develop a cooperation model for faster and more efficient responses to service users’ and professionals’ needs.