The City of Amsterdam found that around 25% of inhabitants eligible for social benefits do not take up poverty provisions. Approximately 50% of inhabitants eligible for social benefits do not take up debt assistance. Therefore, this project was established to tackle these high rates of non-take-up of social benefits, reducing poverty’s impact in the area. This project is a proactive debt detection service to tackle the non-take-up of debt mediation and to reduce poverty.

Overall, this project aims to identify people in need of social support and debt mediation; combat the non-take-up of social benefits and debt mediation support; and reduce financial stress and foster social inclusion of the low-income population.