Thirteen years after its introduction, the impact of the 2010 EU Voluntary Framework on Quality in Social Services (VFQSS) has been limited. ESN would like to put forward a new proposal which it expects to be more likely to be picked up as it will be more relevant for social services, with a clearer scope of application.

The framework will be a key reference document for:

• public regulators and quality agencies, which develop new standards.
• those who review existing ones in countries, regions and municipalities across Europe.

This briefing discusses the six principles of quality in social services on which ESN's proposed framework will be based, as well as sharing principles of national quality frameworks from ESN members.

Download the Executive Summary in English, French, German, Italian and Spanish.