Denmark

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Recommendation

The Danish government should put in place a plan to ensure continuing support and development of a sufficient workforce within the welfare sector. Investing in the training and retention of these essential workers is paramount to ensuring the well-being and prosperity of the country. The government should focus on the implementation of a comprehensive strategy that includes competitive salaries, ongoing professional development, and improved working conditions to attract and retain talent in this vital field.

Social Services Policy and Legal Framework

Right to access social services ✅

The right to access social services is acknowledged in the Social Service Act

Definition of social services ✅

In Denmark, social services are defined by the Social Services Act (Serviceloven), which establishes the framework for social support and welfare services. The Act outlines the responsibilities of municipalities and regions in providing social services to residents, focusing on promoting well-being, social inclusion, and quality of life for individuals and families in need. Specific services mentioned in the act are, for instance: prevention & counselling services, outreach, help and support, social care for people with disabilities and older people, social housing, social emergency and mental health support, personal household support, home care, respite care, employment support, cash benefits and assistive products for people with reduced mobility. This is a non-exhaustive list of services mentioned in the Social Services Act.

National catalogue of social services ❌

No, there is no national catalogue of social services, but the Social Services Act lists which social services must be made available to residents in Denmark.

National strategic plan for social services ❌

There is no Strategic Plan for Social Services at the national level. The Danish system is characterised by a high degree of decentralisation, where the municipalities have the responsibility to provide and plan social services However, the government is in regular and frequent dialogue with the municipalities and regions on the state and future of social services with the inclusion of relevant stakeholders.

Responsibilities of national/ regional/ local authorities 🤝

Social services responsibility is primarily decentralised, meaning that municipalities and regions play a significant role in planning and implementing social services. Each municipality is responsible for providing social services to its residents, including welfare, care for older people, and support for people with disabilities.

The regions are responsible for facilities providing highly specialised social services.

The Danish national government may set overarching national policies and guidelines, the strategic planning and execution of social services is largely managed at local level. The national government may provide frameworks and funding, but the municipalities tailor specific strategies and services to local needs.