With this page, the European Social Network (ESN) would like to gather resources and best practice with information about how social services across Europe are addressing the situation thanks to input from our members, partners and friends.

We are looking for your input by sharing:

  • What measures has your organisation/public authority put in place to protect the residents, particularly the most vulnerable with whom social services work?
  • How is the crisis affecting social services in your region/municipality?
  • Has your organisation/public authority set up specific programmes/recommendations to support the most vulnerable population groups?
  • How can ESN better support you during these difficult times?

Send your contribution to Cosmina Gantner, Digital Communications Officer.

 

Social services and Covid19: Supporting the frontline

 

On the 1st of April, ESN held a webinar to discuss and highlight problems that are being felt at national, regional and local level across Europe and beyond in continuity of care in response to the Covid19 pandemic. ESN’s CEO Alfonso Lara Montero shares his thoughts from the webinar in this article. Read more...

 

How COVID19 is impacting our societies caring for the most vulnerable

 

Alfonso Lara Montero, CEO at European Social Network, shares his views on how coronavirus is impacting our societies caring for the most vulnerable. Read More…

 

Message of support to ESN members

 

In light of the coronavirus crisis, ESN’s CEO, sends a message of support to ESN members and professionals working in social services across Europe. Read more...

  

 

Measures and requests from social work professionals

 

Spain’s General Council of Social Work, representing over 40,000 social workers, has put in place several measures and made requests to public authorities. Read More...

Guidelines for emotional support of carers and relatives of people with support needs in isolation

 

Matia Foundation has prepared guidelines for the emotional support of caregivers and relatives of people who require support and are currently living in isolation at home and in residential facilities. Read More...

Social services proposals to reduce the impact of the coronavirus crisis on the most vulnerable

 

The Association of Social Services Directors in Spain launched this week 10 proposals to reduce the impact of the coronavirus crisis for the most vulnerable, older people and people with disabilities. Read More...

Measures put in place in disability services in Malta

 

The following are measures put in by Agenzija Sapport, Agency responsible for the provision of support for people with disabilities in Malta, in relation to residential homes, day centres and community services. Read More...

 

Social services response in the municipality of Esbjerg

 

The Danish Government has requested that staff in public authorities work from home as much as possible. In addition to shopping centres, hairdressers and restaurants, all educational centres have closed, and residents are only allowed to meet in groups up to ten people. Every social contact outside the household is to be kept to a minimum. Read more...

IBM Watson Assistant for Citizens

 

IBM has designed a virtual assistant pre-loaded to understand and respond to common questions about COVID-19. In addition, agencies can include other important information to keep citizens informed and help them find answers quickly Read more...

Social services response in Blackpool Council, UK

 

Blackpool Council in the UK shares their experience on the measures they have put in place so far to support their most vulnerable residents, their social care providers and workforce in light of the coronavirus spread. Read more...

Social services response from the Foundation for Social Welfare Services in Malta

 

Malta’s Foundation for Social Welfare Services brings together social services and agencies supporting vulnerable adults and children in the country. The spread of Covid19 has meant that they have had to restructure their frontline services. Read more...

Social services initiatives launched by Spain’s central and regional governments

 

ESN member SIIS, Centre of Documentation and Studies in the Basque Country (Spain), has created the website covid19.siis.net that gathers measures implemented in the social sector in the context of the covid-19 crisis. It includes all the initiatives launched by Spain’s central and regional governments in the field of social services, as well as other technical documents, recommendations or key publications on the subject. You can access the website here.

Italy’s A5 social services consortium response to the Covid19 emergency

 

In response to the Covid-19 health emergency, the social services consortium A5 in the Italian region of Campania has put in place a mechanism to monitor daily the situations of social need and virtual alternatives to guarantee the continuity of its existing services. Read more...

Covid19 confinement toolkit for professionals working with children and families

 

Ville de Paris, Direction de l’Action Sociale, de l’Enfance et de la Santé, launched a toolkit for professionals working with children and families. The toolkit aims to respond to the needs of both parents, carers and professionals working with children and their families through the provision of materials and resources. Read more...

Covid19 solidarity: Financial aid and assistance with daily life

 

The State of Vaud continues to pay all cantonal financial aid and to process new requests. State staff are on standby to answer phone calls, emails and letters from concerned citizens regarding support during the COVID19 crisis. Amongst the many measure which the State of Vaud are implementing are a number of specific activities which support vulnerable groups. Read more...

Measures implemented by the social welfare department of Riga’s city council in response to the Covid19 crisis

 

Most social services continue to be provided as they were before the outbreak, but some restrictions have had to be implemented. Read more...

 

 

Measures taken to protect the most vulnerable by Slovenia’s Social Chamber

 

ESN member Slovenia’s Social Chamber is the national professional association of organisations working in social welfare, including associations of people using services, programmes, and services themselves. Several Social Chamber’s organisations including the Association of the Deafblind, the Korak Centre in Kranj and the Human Society Programme, have provided information about how their social services have been responding to the Covid-19 crisis in the country. Read more...

Exceptional measures implemented by Gironde’s County Council in response to the Covid19 crisis

 

In response to the Covid19 outbreak, ESN’s member, the County Council of Gironde, has put in place several exceptional measures for parents, older people, people with disabilities and other vulnerable groups in order to support them during these difficult times. Read more...

10 measures to consider in prevention of crime in the wake of COVID-19

 

The ongoing Covid-19 panademic is putting immense pressure on health and care systems, while restrictions on our daily lives have been put in place to varying degrees in many countries. Some researchers have raised how this may affect social cohesion in the future. Read more...

Tel Aviv-Yafo Municipality’s Response to the COVID-19 Pandemic

 

Like other municipalities throughout the world, the Tel Aviv-Yafo Municipality was forced to cope with instructions that changed on an almost daily basis, affecting its ability to provide suitable and timely responses to its residents. The following report describes the steps taken by the Tel Aviv-Yafo Municipality since the crisis erupted; it is intended to help other cities in Israel and across the globe deal with similar challenges.

Protection of Children during the COVID-19 Pandemic

 

The Alliance for Child Protection in Humanitarian Action and UNICEF produced a Technical Note on protecting children, specifically at times of outbreaks of infectious diseases. Experience from previous outbreaks indicates that new child protection risks are likely to emerge from the direct effects of COVID-19 as well as from measures to prevent and control its spread. Read more...

Actions implemented by social services in Vitoria-Gasteiz (Spain) in response to the Covid-19 crisis

 

Social services in Vitoria-Gasteiz have implemented more than 50 measures to address the consequences of the current Covid-19 health emergency. Read more...

 

 

Covid-19 and employment: German Federal Employment Agency’s information

 

In response to the outbreak of the Covid-19, ESN’s member the German Federal Employment Agency has prepared several information resources for people and businesses affected by the pandemic. Read more...

German Association for public and private welfare’s considerations on the policy responses to the Covid-19 health emergency

 

The German Association for public and private welfare closely monitors the situation related to the consequences of the Covid-19 health emergency on social welfare. In a joint media release, the Association, together with other social associations, has called for the need of the non-profit social economy to be under the Covid-19 protection umbrella. Read more... 

 

 

 

New tool for large-scale identification of COVID-19 risk groups

 

ESN partner Raisoft, in collaboration with interRAI, has developed and digitalised a tool to identify and assess particularly vulnerable social groups during the ongoing COVID-19 pandemic. Read more...