Co-Production Forum, Lisbon from European Social Network on Vimeo.
Our Co-Production Forum on 14-15 November was the 2019 edition of our annual seminar. We brought together more than 130 people to share innovative practice and policy on involving people who use services in all aspects of social services.
Co-production: a new way to provide services
During the event service managers, researchers, and people who use services explained how co-production was an approach that involves a shift in perspective of people who use services from beneficiaries to active participants in planning, delivery and evaluation.
We heard how this approach can help to:
- Empower people who use services by giving them skills and confidence
- To gain insights into barriers and opportunities for people which can inform policy and practice changes
- To improve services by making them more attuned to people’s needs and expectations
Projects and experiences shared at the event provided inspiration to participants on practical steps they can take in their own work to implement co-production. For example how to involve people who use services in strategic planning, and how to empower service users so they can have an equal say in how services are run.
Resources
Event Programme:
PowerPoint presentations:
Day 1
Session 2: Co-production in Europe
- Alfonso Lara Montero, European Social Network
- Henrik Kristensen, Council of Europe
- Pete Fleischmann, Social Care Institute for Excellence, United Kingdom
- Alex Horne, Chloe Currie, Kerrie-Anne Martin, and Dawn Parker, The Champions Board, South Aryshire County Council, Scotland, United Kingdom
Break-out 1: Inspiring Practices
- Co-production for the labour market integration of homeless people 'E Um Restaurante' project, Paulo Santos, City Council of Lisbon, Américo Nave and Florência Salvia, CRESCER Association, Portugal
- ‘Four Co’ multi-step approach to co-production in public employment services: (1) co-commissioning (2) co-design (3) co-delivery (4) co-assessment, Dr. Matthias Schulze-Böing, The City of Offenbach am Main, Germany
- Co-production with the Traveller Community, Anne Helferty, Dublin City Council, Ireland
Session 3: Overcoming Challenges in Co-production
- Sylvie Desmarais, Institute for Excellence in Health and Social Services, Canada
- Elsebeth Nebeling, Municipality of Esbjerg, Denmark
Break-out 2: Inspiring Practices
- Lisbon City of all Ages: Empowering older people, Maria da Luz Cabral, Ana Moura, and Custodia Carilho, Santa Casa da Misericórdia de Lisboa, and Jorge Mourão, City Council of Lisbon, Portugal
- The Individual's Needs in Focus (IBIC) Lena Carlereus, and Anna Borgius, Lund Municipality, Sweden
- The Mandela Project, Carlos Santos Guerrero, Regional Government of Galicia, Spain
Day 2
Session 4: The Outcomes of Co-production
- Dr. Elke Loeffler, Governance International and Strathclyde University, United Kingdom
- Carsten Wulff Hansen, Municipality of Randers, Denmark
- Tara Flood, London Borough of Hammersmith and Fulham, United Kingdom